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There are many
skills you will need to be successful in the Real Estate industry. One of
the most essential skills would be people skills or the ability to
engage and communicate effectively with clients. If you are the type of
person that starts a conversation with the person in line with you at the
grocery store then chances are you possess these traits. Real estate is a
people business. The more people you converse with the more contacts you
will make resulting in more sales. A colleague of mine stated: “Real estate
is a conversation” This statement has great merit considering most buyers or
sellers use an agent that they already know and rarely will pull out the
yellow pages to find an agent.
Some computer
skills are also needed but even a novice will be fine. The real estate
industry has certainly utilized the technology available today yet much is
web based which requires little technical abilities. Managing your database
of clients will most likely be the most challenging job for you if you are
not familiar with contact management programs. Many agents use Microsoft
Outlook which comes with most computers or you can purchase programs such as
“Top Producer” which is a contact management program geared specifically
towards real estate sales.
Self-motivation
and a true drive to succeed is definitely a necessary component. When you
enter the field you will most likely join a company in the status of an
independent contractor. In other words you are in business for yourself. You
will dictate your hours and daily activities. Usually in the training you
will initially receive you will be guided on how to draw up your business
plan that will state goals and the activities needed to reach these goals
but it will be up to you to make sure you are doing what is needed to reach
those goals. Your broker will guide you and mentor you but it will be up to
you how well you do and you will be rewarded based on your efforts. They
say, “ No one ever fails in real estate, they simply give up”.
Communication
Skills are on the top of the list. As a Real Estate agent you will be
representing both buyers and sellers in one of the biggest investments of
their lifetime and the clients will be relying on your skills to properly
communicate all terms of the contract and buying or selling process. Many
times agents will throw in their two cents worth rather than listening to
the clients needs and the true message can get lost in translation. The
buying and selling process has become quite complex in comparison to ten
years ago. It used to be “Caveat Emptor” which meant “Buyer Beware” but in
today’s marketplace the buyer now is faced with the duty to fully
investigate the property they are purchasing. This is done through home
inspectors and researching area information. It is the realtor job to fully
communicate to the client the importance of due diligence when buying
especially.
Sales Skills
are also quite important. Sales are sales some say but in the real estate
industry it’s not about selling the product, as you cannot make someone buy
something they do not want. Take for instance car sales. Here the dealer has
something you want and they know it, so they have you in a position that is
very often uncomfortable because you do not have a lot of negotiating and
they play games with the price and financing. When it comes to selling homes
the Realtor is more of an information conduit. All agents have the same
inventory to sell so why are some agents very successful and other struggle?
The difference is the knowledge they have acquired through research and
market knowledge. I always use this analogy: You walk into an electronics
store and are looking at televisions. You ask the salesperson: “What is the
difference between these two TV’s I am looking at as they are both the same
size yet one is a thousand dollars higher in price?” The knowledgeable
salesperson will be able to tell you without hesitation about the features
of each that justifies the price difference and you feel confident that they
know their product. Yet if you asked the same question to a salesperson that
replied:” Gee I don’t know, let me try to find out” you would probably say:
Is there someone here that can help me and you wonder why you even need this
persons help as they are no help at all. What it boils down to is knowing
your product. Though sales skills are needed to often help clients make a
decision it’s not always about pushing a specific property. Some say it’s
often luck but luck is opportunity meeting preparedness.
Analytical Skills
play a small part and too much can cause you to stall. Have you ever thought
about buying something and you compare and analyze so much that you become
hesitant to follow through since you have thought too much? This is true in
real estate. Since there is so much information out there especially through
the Internet a Realtor can bog down the buying process through over
analyzing a potential purchase. These skills are good for providing
comparable sales in an area to justify a contract price but too much
analyzing can be detrimental since often the buying process is more of an
emotional decision.
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